Customer Success Manager, Tapfiliate (English)

Business development and sales
Kyiv, Ukraine

We are looking for a Customer Success Manager who will join and strengthen our current team. You will be a part of Tapfiliate team. Tapfiliate is one of our products, which is dedicated to helping online businesses host their own affiliate programs.

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  • What you'll do:
    • Solve tickets during the whole working time;
    • Consult clients on the Affiliate & Tracking Software product and how to work with it;
    • Do continuous self-training in order to improve skills;
    • Do other tasks related to the main ones that come from Head of Customer Success;
  • What we expect:
    • Advanced English;
    • Customer Success experience;
    • Strong affiliate marketing knowledge;
    • Work experience with Europe market and others;
  • We offer:
    • Work in the international company
    • Official employment and even more
    • Additional days off, extra payment for a sick leave as well as employee assistance programs
    • Hybrid working format (office/home office)
    • Company laptops for convenient work from home
    • Modern office with a play area
    • We are “for” healthy lifestyle and encourage our employees to do sports
    • Corporate education - courses and trainings, meetups and conferences
    • A discount for learning English for the employees
    • Voluntary health insurance after probation period
    • Buddy Program and Random Coffee for efficient onboarding, communication and meetings with colleagues
    • Unforgettable corporate parties and team building for teams

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