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What you'll do:
- Solve tickets during the whole working time;
- Consult clients on the Affiliate & Tracking Software product and how to work with it;
- Do continuous self-training in order to improve skills;
- Do other tasks related to the main ones that come from Head of Customer Success;
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What we expect:
- Advanced English;
- Customer Success experience;
- Strong affiliate marketing knowledge;
- Work experience with Europe market and others;
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We offer:
- Work in the international company
- Official employment and even more
- Additional days off, extra payment for a sick leave as well as employee assistance programs
- Hybrid working format (office/home office)
- Company laptops for convenient work from home
- Modern office with a play area
- We are “for” healthy lifestyle and encourage our employees to do sports
- Corporate education - courses and trainings, meetups and conferences
- A discount for learning English for the employees
- Voluntary health insurance after probation period
- Buddy Program and Random Coffee for efficient onboarding, communication and meetings with colleagues
- Unforgettable corporate parties and team building for teams
Customer Success Manager, Tapfiliate (English)
We are looking for a Customer Success Manager who will join and strengthen our current team. You will be a part of Tapfiliate team. Tapfiliate is one of our products, which is dedicated to helping online businesses host their own affiliate programs.